First class luxury sedan service throughout the Northwest
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Frequently Asked Questions

How do I find my driver?
We offer two options for airport service. Please choose one of the following options.
1) Baggage claim. The driver will arrive at baggage claim holding a sign with the clients name. This service is an additional $5.00.
2) Curb side. The driver will pick you up curb side outside of the baggage claim area. Please call 206-355-6106 as soon as you claim your luggage and your driver will meet you promptly. This is the fastest and easiest option for the client.
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When will you charge my credit card?
We do not charge your credit card until our job is done. Your credit card information is taken at the time of reservation only as a security deposit. You will need to present the same card to the driver for manual imprint. Prepayments can be arranged online or by phone.
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Will I be charged for waiting time?
There is no charge for waiting time on airport service. Our operators check all clients flight status for delays or early arrivals.
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What is your cancellation policy?
To avoid being charged you must cancel your reservation no less than 12 hours prior to pickup time by e-mail, or 3 hours by phone.
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What is your service guarantee?
After you have received your reservation confirmation from us your car is guarantee to be waiting for you upon arrival. Online reservations must be made no less than 24 hours in advance of the pickup time with a valid credit card.
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What are your hourly rates?
Hourly rates for any occasion:
$40.00 per hour on weekdays (Monday - Friday) Minimum 2 hours.
$45.00 per hour on weekends (Saturday - Sunday) Minimum 2 hours.
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What kinds of cars do you drive?
All of our cars are 2001 - 2003 full size luxury sedans that carry 1 - 4 passengers, such as Lincoln Towncars and Cadillacs.
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Does your rate include a gratuity for the driver?
No, our rates are a flat company rate and do not include the standard 15% gratuity for the driver.
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Are your rates per person or per car?
Unlike airport shuttle services, our rates are per car. The rate does not change based on the number of passengers.
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Please call to speak to a Customer Service Representative:
206-355-6106 - Seattle
425-881-3222 - Eastside
866-66-4ACAR - Toll Free
(866-664-2227)
888-798-0994 - Fax, Toll Free

Available 24 hours a day by reservation.
All major credit cards accepted.
 
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